Frequently Asked Questions
Everything you need to know about shopping with ANINE BING.
What is your return policy?
We accept returns on all full-priced items within 14 days of the delivery date, provided the items are in their original condition with all tags attached.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay in select regions.
How do I care for my ANINE BING leather pieces?
To maintain the quality of your leather items, we recommend professional leather cleaning only and avoiding prolonged exposure to direct sunlight or moisture.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. Please contact our concierge team immediately, though we cannot guarantee changes once the order has entered the fulfillment process.